What ChatAgent does

Your WhatsApp inbox fills up with the same questions every day. ChatAgent answers them, so your team can handle the conversations that actually need a person.

• AI auto-replies — pricing, stock, shipping, and returns, answered in seconds, any hour
• Repeat order reminders — follows up with past customers on a schedule, so you don’t have to remember
• Shared team inbox — AI and human replies in one thread, so handoffs don’t lose context

Getting live

1. Add your number to Meta Business Manager — about two minutes
2. Connect through ChatAgent — pick Coexistence, scan the QR code
3. Go live — the AI starts answering right away

Your number stays the same. Your chat history stays. Your team keeps using the mobile app.

Start with the Quickstart.

Documentation

Getting started

• What Is ChatAgent? — how the two agents work
• Quickstart — live in about five minutes
• Platform Navigation — a tour of the dashboard
• Account Settings — team, billing, and integrations

WhatsApp

• Connect WhatsApp — Coexistence setup
• WhatsApp Business Setup — profile, hours, and catalog
• Message Templates — templates for outbound messages

AI agents

• The Closer — the auto-reply agent
• The Retainer — the repeat-order agent
• Knowledge Base — teach the AI about your business
• Agent Instructions — control tone and edge cases
• Human Handoff — decide when a person steps in

Inbox

• Shared Inbox — manage every conversation
• Conversations — work individual threads
• Contacts — customer profiles and order history
• Assignments — route chats to the right person

Automation

• Workflows — chain steps into a flow
• Triggers — what starts a workflow
• Actions — what happens next

Integrations

• Overview — everything ChatAgent connects to
• Shopify — sync products, orders, and customers
• Meta — Facebook and Instagram alongside WhatsApp
• Google Sheets — log data to a spreadsheet
• Notion — sync contacts and orders
• n8n — build custom automations

API

• API Overview — build on top of ChatAgent
• Authentication — API keys
• Webhooks — real-time events
• API Reference — every endpoint

Common questions

Do I need a new phone number? No. ChatAgent runs on WhatsApp Coexistence, so you keep your existing WhatsApp Business App number. Your chat history carries over and your mobile app stays active.

What does it cost? The Free plan covers getting started. Paid plans run from $39/mo (Starter) up to $249/mo (Business), with Enterprise and add-ons above that. See pricing →

Can I change how the AI sounds? Yes. You set the tone, the product knowledge, and the rules for what it handles. It answers from your catalog and knowledge base, so replies sound like your brand.

Does this replace my sales team? No. It absorbs the repetitive questions so your team can focus on the conversations worth having. When something needs a person, it hands off with the full thread.

Who makes ChatAgent? SolopreneursAI Inc, based in Wilmington, Delaware.