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About ChatAgent

ChatAgent builds AI agents that handle WhatsApp conversations for D2C brands and online stores. Two agents — one closes sales, one drives repeat orders — so your team can focus on building relationships instead of answering the same questions a thousand times.

WhatsApp is the primary sales channel for millions of D2C brands, especially in Southeast Asia. But running a WhatsApp store means answering the same 10 questions on repeat — pricing, stock, shipping, returns. Your team burns hours on it, customers leave when responses are slow, and one-time buyers stay one-time.

We thought: what if AI could handle the repetitive volume while humans handle the relationships?

That’s ChatAgent.

The Closer answers every incoming inquiry in seconds — product questions, catalog browsing, order placement. It runs 24/7 and hands off to a human when a conversation needs a personal touch.

The Retainer follows up with past customers automatically. Timed reorder reminders, abandoned cart recovery, and win-back campaigns bring buyers back without your team lifting a finger.

Both agents share one inbox, so your team always has full context when they step in.

  • D2C brands selling via WhatsApp
  • Online stores with high chat volume
  • Agencies managing WhatsApp commerce for clients
  • Merchants on Shopify, Tokopedia, and Shopee

SolopreneursAI Inc (trading as ChatAgent) 1617, 1007 N Orange St, 4th Floor Wilmington, Delaware 19801 United States

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