About ChatAgent
What we build
Section titled “What we build”ChatAgent runs AI agents on WhatsApp for D2C brands and online stores. One agent closes sales. One brings customers back. Your team stops answering the same ten questions all day and starts having the conversations that matter.
WhatsApp is where a huge share of D2C commerce actually happens, especially in Southeast Asia. But running a WhatsApp store means answering the same questions on repeat. Pricing. Stock. Shipping. Returns. Your team burns hours on it, customers leave when replies are slow, and one-time buyers stay one-time because nothing brings them back.
The obvious question was whether AI could take the repetitive volume so people could handle the relationships. It turned out the answer was yes, with one catch: every existing option meant abandoning your WhatsApp number, losing your chat history, and telling customers to message a new line.
Meta fixed that with Coexistence. You keep your number and your app while the API runs alongside it. We built ChatAgent on top of it.
How it works
Section titled “How it works”The Closer answers incoming messages in seconds. Product questions, catalog browsing, orders, shipping, returns. It runs all day and hands off to a person when it should.
The Retainer follows up with past customers on a schedule. Reorder reminders, abandoned carts, win-backs.
Both feed into one inbox, so when someone takes over, they see everything that came before.
Who uses it
Section titled “Who uses it”- D2C brands selling on WhatsApp
- Online stores with more chat than they can answer
- Agencies running WhatsApp commerce for clients
- Merchants on Shopify, Tokopedia, and Shopee
The company
Section titled “The company”SolopreneursAI Inc, trading as ChatAgent 1617, 1007 N Orange St, 4th Floor Wilmington, Delaware 19801 United States
Get in touch
Section titled “Get in touch”- Book a demo: chatagent.so
- Sign up: app.chatagent.so
- LinkedIn: linkedin.com/company/chatagentso